Our Approach

One of our founding principles and core values is "Process vs. Product". By this we mean that we do not focus on our products but instead we concentrate on what DataServ does for your process. Although you could buy many software products that offer similar functionality – you really just want to improve your process, right?

Think about it: why does anyone buy software at all? It is not for the sheer pleasure of dealing with a software vendor (for our take on traditional software vendors click here). Do you really enjoy the experience of your purchasing department's RFP process? Or perhaps its the complex six to twelve month implementation cycle that attracts you to buying software? Most likely, it's to get the business benefits!

DataServ combines expertise in Finance and Administrative processes with deep experience in document and process automation. We deliver Software as a Service (SaaS) infused with best practices – best practices gained from clients just like you.

To learn more, confirm a meeting today – let us demonstrate our expertise first hand.

DataServ approaches each client relationship as a long-term relationship. Offering SaaS to help you meet your Finance and Administration business objectives, while reducing your costs and increasing efficiencies. When you join the DataServ community you get the industry's best document and process automation practices drawing on years of knowledge assisting clients' success in overcoming P2P, Q2C and H2R document management challenges and implementing proven solutions.

DataServ Initialization Services and integrated best practices significantly increase your success rate and reduce the time to ROI. Most DataServ clients achieve ROI in months rather than years. A relationship with DataServ also offers:

• Comprehensive, ongoing user training and support
• Flexibility to expand services as needed
• Predictable expense budget item
• All software upgrades and hardware maintenance
• Preventative disaster recovery planning
• Multiple levels of security and ensured document integrity
• All upgrades and enhancements are included, eliminating obsolescence
• Full document lifecycle management
• Redundant, off-site storage

Our relationship continues long after Initialization. Since our inception in 1994, we have had a goal to retain all of our clients for at least 10 years. The best way we know to ensure those relationships continue is through outstanding client service. In fact, we are very proud of the fact that we have a 97% client retention rate.